Terms of Service

Last updated 9 July 2026

These Terms of Service ("Terms") govern your access to and use of TimesheetAI (the "Service"), provided by Ktria Limited (a company registered in New Zealand, company number 9439581) ("we", "us", "our"). By accessing or using the Service, you agree to be bound by these Terms.

If you access or use the Service on behalf of another person or entity (for example, your employer), you confirm that you are authorised to accept these Terms on that person's behalf, that person is bound by these Terms, and "you" includes both you and that person.

1. Accounts

You must provide accurate information when creating an account and are responsible for maintaining the security of your account credentials. You are responsible for all activity that occurs under your account.

2. Acceptable use

You agree not to misuse the Service. This includes not attempting to disrupt or compromise the Service, not accessing data you are not authorized to access, and not using the Service to violate any law or the rights of others.

The Service is provided for your own internal business or personal use. You must not resell, sublicense, or otherwise commercially exploit the Service, or make it available to third parties, except as expressly permitted by these Terms.

3. Your data

You retain ownership of the data you submit to the Service (“Your Content”). You grant us a limited license to host, process, and display Your Content solely to provide the Service. Our handling of personal information is described in our Privacy Policy.

Your Content may include personal information about other people — for example, when a workspace administrator or member enters time entries, names, or approvals relating to teammates. You confirm that you have all consents and authority needed for that information to be entered into and processed by the Service, and you acknowledge that, to the extent Your Content contains personal information, we collect, hold, and process it through the Service as your agent for the purposes of the Privacy Act 2020 and any other applicable privacy law.

You are responsible for Your Content. You indemnify us against any liability, claim, cost, or loss arising from a claim by a third party that Your Content infringes that third party's rights (including intellectual property and privacy rights) or is unlawful or objectionable.

4. Service availability

We aim to keep the Service available and reliable but do not guarantee uninterrupted access. The Service may be modified, suspended, or discontinued, in whole or in part, at any time.

5. Beta / alpha features

Parts of the Service may be offered on a pre-release (alpha or beta) basis. Such features are provided “as is”, may change or be removed, and may contain errors. Do not rely on pre-release features for critical purposes.

During alpha or beta periods, data you enter may be reset, deleted, or otherwise lost at any time without notice, including as part of testing or maintenance. Do not store information in the Service during these periods that you cannot afford to lose, and keep your own backup of anything important.

6. Third-party services

The Service may integrate with third-party services (such as Google Calendar). Your use of those services is governed by their own terms, and we are not responsible for them.

7. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, to the maximum extent permitted by law.

If you use the Service in trade (for business purposes), you agree that the Consumer Guarantees Act 1993 does not apply to the supply of the Service or these Terms, and that it is fair and reasonable that you are bound by this clause. Nothing in these Terms limits rights you have under the Consumer Guarantees Act 1993 or other non-excludable consumer law where you acquire the Service for personal use and not in trade.

8. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, or consequential loss, or loss of data, revenue, or profits, arising from your use of the Service. Our total liability arising out of or relating to the Service is limited to the greater of the amount you paid us (if any) in the 12 months preceding the claim and NZD 100.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, or either party's liability for its own fraud or wilful misconduct.

9. Termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms or where necessary to protect the Service or other users.

For up to 30 days after your account is closed, you may ask us to provide an export of Your Content in a common electronic format, or to delete it. After that period we may delete Your Content in the ordinary course of operating the Service. This is subject to any legal retention obligations and, during pre-release periods, to section 5.

10. Changes to these Terms

We may modify these Terms from time to time. If we make material changes, we will provide reasonable notice before they take effect — for example, by emailing the address associated with your account and/or posting a notice in the Service. Your continued use of the Service after the revised Terms take effect constitutes your acceptance of them; if you do not agree, you must stop using the Service. We may, at our discretion, require you to re-confirm acceptance for certain changes. The “Last updated” date above shows when these Terms were last revised.

If a change to these Terms materially disadvantages you, you may terminate these Terms and stop using the Service by giving us notice before the change takes effect.

11. Governing law

These Terms are governed by the laws of New Zealand, and the courts of New Zealand have non-exclusive jurisdiction over any disputes.

12. API access and programmatic use

We may make the Service available programmatically through API keys and tools such as our Model Context Protocol (MCP) server. An API key is a credential that acts on your behalf: you must keep it secret, you are responsible for all activity carried out under your key (including activity by any AI agent or tool you connect), and you should revoke any key you no longer use or believe is compromised.

Programmatic access is subject to rate limits and fair-use restrictions. You must not use the API to abuse, overload, scrape, or circumvent the Service, and you must not resell or redistribute API access. We may rate-limit, suspend, or revoke API access at any time to protect the Service or other users.

13. Intellectual property and feedback

The Service — including its software, design, and underlying systems — is and remains the property of Ktria Limited and its licensors. Except for the rights expressly granted in these Terms, nothing in these Terms transfers any intellectual property in the Service to you. Your Content remains yours, as described in section 3.

If you send us ideas, suggestions, or other feedback about the Service, we may use and disclose that feedback for any purpose without any obligation to you, and any improvements we make as a result belong to us.

14. General

Neither party is liable for a failure to perform its obligations (other than an obligation to pay) to the extent the failure is caused by an event beyond its reasonable control.

These Terms, together with the Privacy Policy, make up the entire agreement between you and us about the Service and supersede anything discussed or agreed earlier.

If any part of these Terms is or becomes illegal, unenforceable, or invalid, that part is deemed modified to the minimum extent needed to fix the problem or, if modification is not possible, severed; the rest of these Terms remains in force.

A failure by us to enforce a right under these Terms is not a waiver of that right. A waiver is only effective if it is in writing.

We may give you notices by email to the address associated with your account or by posting a notice in the Service. You may give us notice by emailing the contact address below.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent (which we will not unreasonably withhold).

Sections that by their nature should survive termination — including sections 3, 7, 8, 13, and this section — continue to apply after these Terms end.

15. Contact us

Questions about these Terms can be sent to [email protected].